Nurses’ Week Spotlight: Jeannine Calderon
Nurses’ Week – established in honour of Florence Nightingale, the founder of modern nursing – is a longstanding tradition of celebrating the tremendous role that nurses play in every stage of a resident/patient’s healthcare journey. The COVID-19 pandemic brings to light the courage and commitment nurses bring to their profession every day.
Medical Pharmacies is entwined with nurses in all that we do, across all our lines of business, which is why our Nurses’ Week theme this year is friendship. Today, we’d like to introduce you to one of our friends, Jeannine Calderon, our Nursing Supervisor at MPGL.
1. What is your role at MPGL?
I am responsible for the day-to-day operations of our satellite intravitreal injection clinics. Our team is made up of administrators, nurses and doctors. Since the start of the COVID-19 pandemic, I have started running Optical Coherence Tomography (OCT) imaging clinics to help with the reduced occupancy guidelines so that patients are still able to be assessed and treated in a timely manner.
2. Why did you want to be, or what was your inspiration to become a Nursing Supervisor?
I started working with MPGL as a nurse, providing care at the clinics. They are fast-paced and require attention to detail, while keeping a good steady flow throughout the day. As I got to learn the ins-and-outs of the clinics and how they functioned, I loved the challenge of keeping the pace of the clinic moving while providing exceptional care to the patients. It gives me great pride and satisfaction to be able to provide care that helps our patients maintain their vision, and as a result, their quality of life.
3. What has been your favorite experience at MPGL?
My favourite experience at MPGL is working for/with my manager Amber Kirkwood. She has taught me so much about the business, but more importantly, she has demonstrated how to be a leader. She leads our team with integrity, kindness and compassion. She is not only able to communicate effectively and delegate respectfully, but she will work tirelessly alongside and for her team. It is because of her leadership that I am motivated daily to give my all to my role and the patients.
4. Which has been more valuable in your career, your education or your experience? Why?
This is a tough one; without my nursing education, I would not have been able to build upon with my experiences. However, I believe to truly learn or know something you must do it. Therefore, I believe my experiences within nursing and outside of nursing have made me the person am I am today, allowing me to be the nurse I am.
5. What workplace challenges have you faced during COVID, and how did you overcome them?
We have faced many challenges like everyone else. Initially, it was dealing with the fear of becoming ill, protecting our patients as well as our families. Then it was the logistics of making sure all our patients were able to be seen with the decrease in occupancy guidelines, which led to learning a whole new skill of operating and running OCT assessment clinics. Currently, it is the same COVID fatigue everyone is feeling; we have been working hard to keep our services running while dealing with the ever-changing restrictions and policies. It is because of the amazing group of people that I have had the pleasure of working alongside that we have been successful in maintaining our level of patient care. Together we overcame our fears, worked to initiate all the new protocols of COVID, and are able to help our patients feel safe and cared for.