JOB POSTING – Pharmacy Operations Manager   

Join One of Canada’s Best Managed Companies! Our mission is to provide excellence in pharmaceutical care to meet the individual needs of each client.  Our organization is comprised of committed individuals, each making a positive impact on the well-being of our customers – focused on growth and innovation within the industry.

Job Title: Pharmacy Operations Manager
Location: Burnaby, BC
Reports to: Pharmacy Manager
No. of Positions: 1
Pharmacy Type: Long Term Care Pharmacy
Position Type: Full time, Permanent
Salary: Salaried, commensurate with experiences
Benefits: Yes, comprehensive benefits package including health and dental insurance, disability and life insurance as well as opportunity to participate in a group registered savings plan (RSP)
Other:  Professional Dues and Insurance

Job Responsibilities 

  • Daily supervision of the pharmacy assistants
  • Oversee workflow process in the pharmacy operation
  • Organize teams’ work responsibilities and assist employees and Team Leads in prioritizing work tasks
  • Facilitate active communication between work teams
  • Monitor and escalate common errors/incidents, identifying opportunities to prevent reoccurrence
  • Ensure team is working in compliance with company policy, practice and standard operating procedures
  • Ensure team in working in compliance with BC College of Pharmacists requirements, residential care policies and audits
  • Schedule employees and approve time, including review of time-off requests, coverage during non-scheduled absences, etc.
  • Actively monitor employee performance, including preparation and delivery of probationary and annual employee performance evaluations and execution of employee development plans
  • Responsible for the recruitment, selection and onboarding for newly hired employees
  • Provide workplace orientation and training
  • Address internal personnel concerns, identifying solutions and action plans
  • Maintain an informed teams through regular team meetings
  • Liaison between pharmacy teams, as well as management
  • Actively monitor customer service expectations and our commitment to service levels
  • Monitor workplace health and safety, and participate as a member of the health and safety committee
  • Assist Pharmacy Manager in medication incident investigation and reporting
  • Assist Pharmacy Manager with inventory control, counts and audits


  • Registered Pharmacy Technician (in good standing with the British Columbia School of Pharmacists) preferred but not required
  • Minimum 2 years’ experience in a Long Term Care pharmacy environment
  • Strong leadership background
  • Proficient in Microsoft Office
  • Experience with Kroll an asset

While we thank you for your interest, only select applicants will be contacted regarding the position.
Please cite Job Posting #48-2775 and submit your resume and cover letter in confidence to:

Alexandra MacDonald
Human Resources Coordinator

Medical Pharmacies Group Limited is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

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