JOB POSTING – Dispatcher

Ontario Medical Supply (OMS) is comprised of committed individuals, each making a positive impact on the well-being of our customers.  Please visit our website at

Our commitment to you:

  • Providing a safe, secure and supportive environment
  • Strategies that stimulate job satisfaction, professional growth and development
  • Work schedules that allow for a healthy and fulfilling work-life balance
  • Providing the tools, training and resources necessary to achieve success
  • Continuous improvement, innovation and investment in technology
  • Sustaining and strengthening partnerships with the entire health care team

Job Title: Dispatcher
Location: Ottawa - OMS
Reports to: Delivery Supervisor
No. of Positions: 1
Type: Full time, Permanent
Salary: Hourly, commensurate with experiences
Benefits: Comprehensive benefits package including health and dental insurance, disability & life insurance as well as opportunity to participate in a group registered savings plan

Key Responsibilities 

  • Assign daily delivery of parcels and coordinate run schedules
  • Communicate required maintenance and repairs of vehicle fleet
  • Oversee pre/post trip vehicle inspections
  • Perform general housekeeping duties
  • Relay messages and directives using two way radios to delivery team
  • Report and escalate all delivery deficiencies to the appropriate department
  • Ensure all delivery documentation is complete/submitted in a timely manner
  • Be part of the scheduled rotation
  • Available to work evenings and week-ends


  • Completion of high school
  • Minimum 1 year full time working experience as a dispatcher
  • Experience with Descartes is an asset
  • Strong customer service skills/proven ability to interact with the elderly
  • Good knowledge of the entire Capital region, eastern Counties and Ottawa Valley
  • Health and safety awareness training is an asset
  • Vulnerable Sector Police Check is required
  • Must have active full driver’s license in Ontario and produce a clean driver’s abstract
  • Candidates must demonstrate organization, flexibility, adaptability, and sound time management skills. Candidate must be computer literate

While we thank you for your interest, only select applicants will be contacted regarding the position.
Please cite Job Posting #OMS2865 and submit your resume and cover letter in confidence to:

John Inglis
Delivery Supervisor 

Ontario Medical Supply Inc. is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

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