JOB POSTING – Clinical Support Nurse (RN) - travel required

Our mission is to provide excellence in pharmaceutical care to meet the individual needs of each client. Our organization is comprised of committed individuals, each making a positive impact on the well-being of our customers – focused on growth and innovation within the industry.

Our commitment to you:

  • Providing a safe, secure and supportive environment
  • Strategies that stimulate job satisfaction, professional growth and development
  • Work schedules that allow for a healthy and fulfilling work-life balance
  • Providing the tools, training and resources necessary to achieve success
  • Continuous improvement, innovation and investment in technology
  • Sustaining and strengthening partnerships with the entire health care team

Job Title: Clinical Support Nurse (RN)

Location: Ottawa, ON

Reports to: Vice President, Infusion Services

No. of Positions: 1

Type: Full time Permanent

Salary: Hourly, commensurate with experience

Benefits: Comprehensive benefits package including health and dental insurance, disability & life insurance as well as opportunity to participate in a group registered savings plan

Job Responsibilities

The purpose of this role is to provide clinical support to Community Care agencies employees, managers and clients.

  • Support internal Customer Service Centre for day to day clinical inquires from clients on Home Infusion, Wound Care, Urinary, Ostomy, Respiratory and Enteral Feeding products. Clients include Community Care Coordinators, Service Providers and Patients
  • Work with Department Managers to establish and maintain appropriate referral of inquiries
  • Provide product training to employees
  • Liaise with Community Care Project Managers for clinical/product issues and various projects
  • Support product development initiatives
  • Coordinate client product training with various manufacturers
  • Develop tools to support quality of services e.g. brochures, internal/external resource and training documents, presentations
  • Conduct occasional home visits e.g. new TPN clients
  • Stays abreast of advances in wound care and infusion therapy


  • Requirement to be licensed and in good standing as a Registered Nurse (RN) with the College of Nurses of Ontario
  • Minimum 1 year in direct care provision experience
  • Experience in Community Care environment required
  • Experience with wound care and infusion therapy
  • Proficiency in the use of Word, Excel, Power Point and use of an iPad
  • Ability to travel provincially
  • Ability to be on-call on a rotation basis
  • Ability to work independently required
  • Bilingualism in French and English is an asset

While we thank you for your interest, only select applicants will be contacted regarding the position. Please cite Job Posting # 99-ClinicalRN and submit your resume and cover letter in confidence to:

Human Resources

Medical Pharmacies Group Limited is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

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