JOB POSTING – Continuous Quality Improvement Associate

*** EXTENSIVE TRAVEL required to: Mississauga-Hamilton-Niagara Region ***

Medical Pharmacies is comprised of committed individuals, each making a positive impact on the well-being of our customers.

Our commitment to you:

  • Providing a safe, secure and supportive environment
  • Strategies that stimulate job satisfaction, professional growth and development
  • Work schedules that allow for a healthy and fulfilling work-life balance
  • Providing the tools, training and resources necessary to achieve success
  • Continuous improvement, innovation and investment in technology
  • Sustaining and strengthening partnerships with the entire health care team

Job Title: Continuous Quality Improvement (CQI) Associate

Reports to: Manager of Clinical and Quality Programs

No. of Positions: 1

Location: Mississauga-Hamilton-Niagara Region and surrounding area

Type: Part time Permanent (24 hours a week)

Salary: Hourly, commensurate with experiences

Key Responsibilities

The overall objective of this position is to conduct quality improvement audits to achieve client satisfaction in each home that Medical Pharmacies Group Limited services.

  • Quality Assurance Audits of the Medication Management System in Long Term Care (LTC) and Retirement Homes (RH) to be completed efficiently and with a great attention to detail
  • Working with the Clinical Consultant Pharmacist, communicating audit results to the client and help to develop action plans for improvement and compliance
  • Ongoing communication with nurses and Directors of Care in LTC and RH facilities regarding medication management systems, improvement and compliance
  • And other responsibilities that may be assigned


  • 2 years Long Term Care experience
  • Nursing and/or pharmacy experience is an asset
  • Knowledge of LTC and Retirement home regulations
  • Experience with LTC medication management
  • Experience with Quality Improvement methodology
  • Proficiency in the use of Word, Excel, Power Point and use of a tablet
  • Strong time management and organizational skills – the ability to prioritize duties in a competitive workflow environment
  • Ability to travel provincially and must have own vehicle to travel to work sites
  • Excellent customer service and communication skills (verbal and written)
  • Must be reliable, accurate and efficient
  • Proven ability to work independently

While we thank you for your interest, only select applicants will be contacted regarding the position. Please cite Job Posting #99CQI-Hamilton and submit your resume and cover letter in confidence to:

Human Resources

Medical Pharmacies Group Limited is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

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