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How to meet the Minister’s Directive when time and resources are already scarce

It was almost a year ago when the Ontario Ministry of Health and Long-Term Care (MOH/MOLTC) put forward recommendations based on the final report released on July 31, 2019 from the Honourable Eileen E. Gillese, Commissioner of the Long-Term Care Homes Public Inquiry.

Based on the recommendations derived from the inquiry, the MOH/MOLTC put forth the Minister’s Directive on Glucagon, Severe Hypoglycemia and Unresponsive Hypoglycemia, which took effect April 15, 2020. In the midst of a pandemic, long-term care homes were mandated to document, review and analyze each use of glucagon and each incident of severe and/or unresponsive hypoglycemia, evaluate quarterly and annually and report to the MOLTC Director. All care staff must also receive training on the directive.

While the directive is extremely important and will mitigate future incidents in long-term care, meeting this mandate will take up further staff time and resources, at a time when homes are already burdened.

Here’s the good news: MEDeReport®, Medical Pharmacies’ online medication incident reporting platform allows for the tracking glucagon usage and severe/unresponsive hypoglycemia as required by the Ministry Directive. The platform saves nursing staff time and maximizes safety by tracking and keeping incident severity, level of harm, root cause analysis and action plans all in one place.

Logged incidents are registered by our service centre, which triggers a notification to be automatically sent to you by email. Accessing the details of the incident and investigation is quick and easy. No lengthy log-in protocol, and paper-based reports are not required.

MEDeReport also can track vitamin K usage (for warfarin overdoses) and naloxone usage (for opioid overdoses). Similar to glucagon usage, tracking the use of these two rescue medications will help identify patterns of high risk events connected to ‘high alert’ medications.

MEDeReport is a proven efficient and effective way to track incidents in your organization, saving you time and increasing safety at a time when you need it most.

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